
Administrative Assistant:(on property)
Administrative Assistant job involves
assisting the managing of the property operations, supporting the General Manager and the local team, handling guest and owner issues, and performing light maintenance, includes assisting with light property maintenance, ensuring properties meet Heavenly Valley Townhouses' standards, adhering to a budget, and communicating with owners and other staff. This role requires strong communication, organization, and problem-solving skills, along with a flexible schedule to accommodate guest needs.
Key responsibilities
Property and team support: Assist with the operational management of a portfolio of properties and support your local team, ensuring they are trained and effective and follow professional protocols.
Guest and owner relations: Handle escalated concerns from guests and owners via email, calls, and tickets, and work proactively to build relationships with property owners.
Property maintenance: Perform light home maintenance, such as changing light bulbs or fixing a door hinge, and conduct regular inspections before guest and owner arrivals.
Administrative and financial tasks: Manage a budget for the property portfolio, track expenses, and partner with other teams as needed.
Quality assurance: Meet and maintain company standards for unit appearance and efficiency.
Required skills and qualifications
Communication: Exceptional skills for responding to guests, owners, and team members.
Organization: Strong organizational abilities to manage multiple tasks and properties.
Problem-solving: Ability to resolve issues efficiently.
Flexibility: Willingness to work a schedule that can change based on guest and owner needs, including early mornings, evenings, weekends, and holidays.
Physical ability: Ability to perform tasks that may require balancing, squatting, lifting up to 50 pounds, and driving.
Tech-savviness: Proficiency with technology, including scheduling and communication platforms.
Important notes for this role
Employment date: Earliest start date, November 15, 2025
This is an in-person local office time.
Reliable transportation is necessary for regular travel within the South Lake Tahoe local market or region.
The role requires flexibility to work in various environments and at different times, which is common in the hospitality industry.
Background check: A successful background check may be required for employment.
Pay $26 -$28 per hour based on Experience
To apply, please email your resume to Annalisa@heavenlyvalleytownhouses.com
Join us in creating unforgettable experiences at HVTA!
How to Apply:
- location
- South Lake Tahoe, CA 96150